Refund policy

Damage, wrong pieces and lost parcels

• Damaged or wrong piece: email us within 14 days of delivery with a photo of the piece and the box. We send a replacement or refund that piece, whichever you prefer. You do not need to send anything back.
• Lost parcel: if your order has not arrived 40 days after it shipped, tell us and we will send it again or refund it.
• Change of mind: each order is packed for you and shipped from overseas, so we cannot take returns for a change of mind. Every page lists the sizes so you can check before you order.
• Canceling: you can cancel free of charge until your order is packed, usually within 48 hours of ordering.